Conditions

1. All the properties shown in this web site have been personally seen by the manager and the pictures of the property really correspond to the real holiday home. Sometimes something regarding the equipment or the furnishing could be changed but the quality standard always remains the same. There is a wide range of holiday homes that range from the little studio to the deluxe castle. All the properties in any case assure the guests a comfortable stay and the properties have been selected according to the location, the surroundings, the furnishing and equipment. You can also realize the differences among the properties according to the rate they offer for the same period. Some properties have a simple and rustic furniture and equipment which is in any case comfortable but the price they offer is totally different from others deluxe properties. This selection has been made in order to satisfy all the enquiries we receive from our visitors but as mentioned in any case the properties have been personally seen from the manager and all of them assure you a comfortable stay.

2. The name that has been given to the property does not match with the real name of the property but it is a fantasy name.


3. As the manager has a direct contact and contract with the owner for each property there are different booking conditions regarding the payment. In case you want to book a property you will see the booking conditions in the information regarding the rate rental. For last minute bookings the payment of the balance will be required. Also the cancellation fee change for each property.


4. In the information regarding the payments you will also find the information regarding the extra costs that are not included in the rental rate and that must be paid on the spot according to the indication you will find marked for each holiday home. The guarantee deposit (when required) must be paid on your arrival in cash and it will be given back to you before leaving if there is no damage at the property.


5. Each property is foreseen for a max number of guests that you can not exceed otherwise the owner is allowed not to let you enter the property on your arrival if the number of persons exceedes the max number of guests. Even in case of children or babies the max number of guests must be respected. In case you will have additional guests you must inform the owner before your arrival and he can accept the additional guests. The owner can also ask you for an additional charge for the additional guests.


6. If it not specified the bed linen and towels are provided on the spot and are included in the price. Some properties also requires a final cleaning fee to be paid on the spot according to the indication marked in the information about the prices.


7. After confirming the booking you will receive the direct contact of the owner so that you can get in touch with them in order to arrange your stay in Tuscany. Also the arrival time and departure are marked in the prices details. In case of late arrival than the indication marked for each property you have to discuss about it directly with the owner. Before your arrival the owner will also provide you with the indications to reach the property.


8. In some properties there are some apartments which belong to the same type but perhaps some are on the first floor some are on the ground floor some can have a private outdoor area and some can have a common equipped area. In any case when a clients wants to confirm a booking in the reply it will be mentioned the exact kind of apartment available.


9. Each complaint regarding the property or regarding the owner attitude will have to be solved between you and the owners as the manager of this web site won’t be responsible for your and the owners’ attitude during the holiday.


10. Guests are informed that each city or area has a specific local tourism tax which will be applied from the owner and that they should pay directly to the owner according to the area the holiday homes is located. Each owner will inform the guests about the amount they will have to pay on the spot. This local tax is never included in the rental price you see in the web site.